Thursday, May 07, 2009

Outlook Reminder Can't Be Deleted

Came across a user that deleted a re-ocurring appointment but was still getting reminders. When she tried to remove the reminder, she got a Dismiss operation failed error. After doing some searching, came across a post that did the trick.

  • download and run the MFCMapi tool
    Go to Session -> Logon and Display Store Table
    Select your profile
    Right click Mailbox and choose "Open Store"
    Expand "Root Container"
    Right click "Reminders" and select "Open Contents Table"
    A new window will launch with the title of "Reminders"
    Select the offending item and delete the message
    Close MFCMAPI

Add another tally to the resolved section ;-)